Privacy Policy
Legal
Last updated: March 2026
1. Information We Collect
We collect information you voluntarily provide when you use our website, including: your name, email address, phone number, and message content when you submit a contact or inquiry form; financial and personal information when you submit a credit application or financing pre-approval request; and vehicle preferences or search criteria you share with us. We also automatically collect certain technical data such as your IP address, browser type, device information, and pages visited through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to: respond to your inquiries and schedule showroom appointments; process financing and credit applications through our lending partners; provide you with information about vehicles, parts, and services that may interest you; improve our website, services, and customer experience; comply with legal obligations; and communicate important updates about your transactions or our services.
3. Financing & Credit Applications
When you submit a financing pre-approval or full credit application, your personal and financial information is shared with our third-party lending partners for the purpose of evaluating your creditworthiness. These partners have their own privacy policies governing how they handle your data. We do not store complete financial account numbers on our servers. By submitting a credit application, you consent to this sharing and to the lending partner conducting credit inquiries as described in their terms.
4. Cookies & Analytics
We use cookies and similar tracking technologies to analyze website traffic, understand user behavior, and improve our services. We use Vercel Analytics for website performance monitoring. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
5. Third-Party Services
We may share your information with trusted third parties who assist us in operating our website and conducting our business, including: financing and lending partners, payment processors, analytics providers (Vercel Analytics), email and communication platforms, and our eBay store for parts sales. These parties are obligated to keep your information confidential and use it only for the purposes we specify.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to: request access to the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information (subject to legal retention requirements); opt out of marketing communications at any time; and request information about how your data is shared with third parties. To exercise any of these rights, please contact us using the information below.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Vehicle inquiry and contact form data is retained for up to 24 months. Credit application data is retained in accordance with applicable financial regulations.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info@whitegloveauto.com, call (314) 464-4001, or visit us at 10900 Midwest Industrial Blvd, St. Louis, MO 63132.